Bold Strategies. Unstoppable Success.

JMH Strategic Partners provides expert consulting to streamline operations, drive growth, and turn vision into success.

About JMH Strategic Partners

Our Mission

At JMH Strategic Partners, we are dedicated to delivering world-class guest experiences while driving strategic growth and business transformation. Our mission is to empower organizations to achieve their goals through innovative strategies.

Meet Jeff Herzfeld

Jeff Herzfeld is a strategic leader with deep expertise in the cruise, hospitality, and luxury travel industries. With a proven track record in AI integration, CRM optimization, and business transformation, Jeff specializes in building future-ready sales teams, driving scalable growth, and empowering organizations to achieve remarkable results. His innovative approach to sales and service transformation enables businesses to stay ahead in an evolving landscape. Discover how JMH Strategic Partners can help you unlock new opportunities and accelerate success.

Professional Recommendations

Transform Your Business Strategy Today

Business Transformation

We’ll work with you to develop and implement a business transformation strategy that modernizes your operations and keeps you ahead of the competition.

Organizational Change

Business Transformation

We provide tailored organizational change management solutions to help you navigate complex transitions, drive seamless adoption, and achieve your business goals with confidence.

Business Process Improvement

Launch with Confidence, Build for Success

We deliver tailored business process improvement solutions designed to streamline operations, eliminate inefficiencies, and enhance your bottom line.

Launch with Confidence, Build for Success

Our business startup experience equips you with the strategies, resources, and expert guidance needed to establish a strong foundation, ensuring sustainable growth and long-term success.

Videos

Automation Without Intention Is Just Noise

Your team isn’t losing deals because of effort. They’re losing them because of noise. We’ve all seen it, tech stacks bloated with automation, yet conversions flatline.

Why personalization still wins
What most tech stacks get wrong
And how top teams use automation to accelerate relationships, not replace them

Personalization isn’t a strategy. It’s an expectation.

The best guest experiences aren’t lucky, they’re engineered.
They scale because they’re built with intention, not improvisation.
And in today’s world, personalization isn’t a strategy, it’s an expectation.

The brands winning today aren’t just “customer-centric,” they’re customer-engineered.

Every touchpoint is intentional.
Every signal is tracked.
Every experience is built to scale without losing its human edge.

If your personalization depends on luck, you’re behind.

Bold Strategies. Unstoppable Success.